GRIT TERMS OF USE

Last Updated: 04/24/2024

Welcome! These Terms of Use (“Terms”) apply to your use of the mobile applications and websites operated by Grit Digital Health, LLC and its subsidiaries and affiliates (collectively, “Grit”), including, Grit’s products: YOU for Students, Man Therapy, YOU Staff & Faculty, YOU at Work, Operation Veteran Strong, and any other Grit Products (collectively, the “Products”); Grit’s websites, including, but not limited to gritdigitalhealth.com (collectively, the “Websites”), and any of the services offered by Grit through the Products or Websites (collectively, the “Services”). The Products, Websites and Services are collectively referred to in these Terms as the “Platform.”

Your use of the Platform, in whole or in part, including but not limited to, setting up a Product account, constitutes your binding acceptance of these Terms, including any modifications made to the Terms.  Read these terms carefully and completely as they set forth your rights and obligations with respect to your use of our Platform.  Your rights to use our Platform are limited by applicable federal, state, and local laws and regulations.  

IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, YOU ARE NOT AUTHORIZED TO USE OUR PLATFORM IN ANY WAY.  

REVIEW THE TERMS CAREFULLY. THIS AGREEMENT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMITS THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.

Product and Services Do Not Provide Medical or Educational Advice

The Platform is designed for informational and entertainment purposes only.  THE PLATFORM, ITS CONTENT, AND SERVICES DO NOT CONSTITUTE MENTAL HEALTH OR MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT, OR EDUCATIONAL ADVICE.  Accordingly, the information set forth on the Platform (or in any materials downloaded or purchased from or through the Platform) is not a substitute for professional mental health or medical advice, diagnosis, or treatment or educational advice. 

IF YOU ARE IN NEED OF MEDICAL OR MENTAL HEALTH ASSISTANCE, NOW OR IN THE FUTURE, YOU MUST CONTACT A MEDICAL OR MENTAL HEALTH PROVIDER.  IF YOU ARE HAVING A MEDICAL OR MENTAL HEALTH EMERGENCY CALL 911.  The Platform is not actively monitored.  

Please do not rely on any portion of our Platform to make medical, mental health or educational decisions.  These decisions should be made in conjunction with individual healthcare providers or educational counselors.  Before taking any action based on any of the information on the Platform, please consult your physician, mental health professional or your college counselor. Never disregard professional mental health or medical advice or delay in seeking treatment because of something you have seen on the Platform.

Acceptance of Terms

Grit is pleased to provide the information on the Platform conditioned upon your acceptance, without modification, of the terms, conditions and notices comprising the Terms.  The Terms may be updated and modified by Grit from time to time without notice to you by posting revised Terms on the Products and our Websites.  You can review the most current version of the Terms at any time by clicking on the terms and conditions link on the Product and on our Websites.  By using the Platform after any modification of the Terms, you agree to be bound by such modification(s).  Grit has the right, but not the obligation, to take any of the following actions in our sole discretion without providing any prior notice to you and without any liability to you or any third party:

(1) change or terminate all or any part of the Platform; 

(2) restrict or terminate your access to all or any part of the Platform; or

(3) refuse, move, or remove any content that is available on the Platform and any material that you submit to the Platform.

Use of the Platform by anyone under 13 years old is strictly prohibited. If you are under 18 years old, you must have your parent’s or legal guardian’s permission to use the Platform. If this applies to you, please read these Terms and Grit’s Privacy Policy with your parent or legal guardian before you use the Platform. 

If you are a parent or legal guardian and you give your child permission to use the Platform, these Terms apply to you and you are responsible for your child’s activities on the Platform.

Additionally, some Products are only available through an agreement between Grit and, as applicable, your school, employer or other association. For these products, your school, employer, or other association may impose additional obligations on your use of the applicable Product. If you do not qualify, please do not use the Platform.  Grit reserves the right to deny access and/or registration to the Platform to anyone at any time in its sole and absolute discretion.

License/Access to the Product

Grit hereby grants you a revocable and nonexclusive right and license to use and access the Platform (including any underlying software) in a manner that is consistent with the Terms and the Platform’s intended purposes. Grit reserves the right to terminate this license for any or no reason and at any time without notice to you, including, but not limited to, for breach of any term contained in these Terms.

Grit is providing you with the information and functionality in the Platform.  You are responsible for providing all equipment necessary to establish a connection to the Internet, access to the Internet, and any telephone, wireless or other connection and service fees associated with such access.  Any and all parts of the Platform are subject to availability.  

Account and Password Security

Grit may allow users to create accounts for one or more of our Services through our Platform by selecting a username and password, or by registering through a third-party service, and completing a registration process for each account.  If you create an account on our Platform, you are responsible for maintaining the confidentiality of your password and account and are fully responsible for all activities that occur under your password and account.  You agree to: (i) notify Grit immediately of any unauthorized use of your password or account or any breach of security, and (ii) ensure that you fully exit from your account at the end of each session.  You may only set up one account for each Product and must do so in your own name.  You further agree not to use anyone else's password on the Platform.  Grit cannot and will not be liable for any loss or damage arising from your failure to comply with this provision or any of the Terms.  If Grit suspends or terminates any of your Product accounts under these Terms, you acknowledge that all information and content associated with such accounts will no longer be available to you.

You may cancel any or all of your accounts for the Grit’s Services covered by these Terms by contacting support@gritdigitalhealth.com and following the instructions we provide. We may ask for the following information to identify and verify your account and complete your request: (1) the Grit Website URL or Product your account is connected to, e.g. the YOU Platform, (2) the email address associated with your account (the address you use to login), and (3) whether you would like us to fully delete your account and/or remove your contact information from our Product email notifications. Please note, we cannot look up your account using your first and last name or using any email address other than the one associated with your account. If you registered via a third-party service (Facebook or Google) and declined to release your email address, we may also need to provide you with instructions to identify your user id number before we can complete a deletion request.

If your request relates to removing contact information from product email notifications, you are also able to complete this step without support from our team. All emails generated by our products contain unsubscribe links within the footer of the email, and within your profile page on YOU, you may also control notification preferences directly.

Please note, in some circumstances, we may not permit you to close your account, including, in situations where: (1) you have any pending transactions, an open dispute or claim; (2) if your account is subject to a hold; and/or (3) you are canceling your account in an attempt to evade any investigation. 

User Obligations

In consideration of your use of the Platform, you agree to be subject to certain obligations.  You agree that you will only use the Platform for its intended purposes, and not for other commercial ventures without first seeking approval from Grit.  For any personal information that you provide to us through the Platform, you agree to provide true, accurate, current and complete information about yourself as prompted and you further agree that you will not use the Platform for any purpose that is unlawful or prohibited by these Terms.  If you provide any information that is untrue, inaccurate, incomplete or not current, or if Grit has reasonable grounds to suspect that such information is untrue, inaccurate, incomplete or not current, Grit has the right to refuse any and all current or future use of the Platform (or any portion thereof).   

By using the Platform, you may need to interact with other Platform users.  You are solely responsible for any such interaction and agree to do so in a manner that is legal, respectful, and consistent with these Terms.  Grit is not responsible for the conduct of any other user who may interact with you, regardless of whether or not the contact is made through the Platform.  

Other Prohibited Conduct

Without limitation, you agree not to engage in any activity on the Platform that:

• defames, threatens, abuses or otherwise violates the legal rights of others;
• is harmful to children, profane, obscene, indecent or racially or ethnically offensive;
• infringes another's rights to intellectual property, publicity, privacy, or contract;
• collects or stores personal information about other Platform users;
• contains unsolicited or unauthorized advertisements, promotions, commercial solicitations, contests or surveys (unless you have Grit’s written consent to do so); 
• contains, transmits or disseminates spam or unsolicited bulk email, chain letters, or information intended to assist in the placement of a bet or wager; 
• contains, transmits or disseminates viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another's computer, the Platform, or any software, hardware or other related equipment;
• attempts to defeat or circumvent security features, or attempts to utilize the Platform for any purpose other than its intended purposes;
• disrupts, imposes an unreasonable or disproportionately large strain on, or otherwise interferes with the Platform or the networks or servers used by Grit;
• is designed to hack into or gain unauthorized access to protected areas of the Platform and/or Grit’s computers, servers or networks, and/or any computers or systems used by other users of the Platform;
• makes unauthorized attempts to modify any information stored on the Platform;
• uses any automated technology such as a robot, spider, or scraper to access, scrape, or data mine the Platform;
• impersonates any person or entity, misrepresents your connection or affiliation with a person or entity, or otherwise communicates false or misleading information or content through the Platform; 
• violates any federal, state, or local laws or regulations; or
• constitutes, discusses, incites or promotes illegal activity.

The previous list of prohibitions is not exhaustive.  Grit reserves the right (but not the obligation) to review, refuse, edit, or delete any user generated content (UGC) you post to the Platform and to terminate your access to the Platform or any portion thereof at any time without notice for any reason whatsoever.

Pricing and Terms of Purchase

All prices, discounts, and promotions posted on the Platform are listed in U.S. Dollars and are intended to be valid only in the United States of America. The prices are subject to change without notice. The price charged for a Product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Posted prices do not include taxes. We strive to display accurate pricing information, however, we may, on occasion, make inadvertent errors, such as typographical errors, inaccuracies, or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to reject or cancel any orders arising from such occurrences.

All taxes and charges will be added to your Product total and will be itemized in your shopping cart and your order confirmation email.

We may offer, from time to time, promotions that may affect pricing and that are governed by the terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

We use a third party payment process to process your payments for Products you purchase from the Platform, which may include Stripe. If you use Stripe, you are responsible for complying with all of Stripe’s terms and conditions, available at https://stripe.com/legal/consumer , when using the Platform. If you want information concerning Stripe’s privacy practices, see their privacy policy, available at https://stripe.com/privacy . Any payment dispute shall be resolved solely between you and Stripe.

Your order is subject to all terms and conditions contained on the order page, including any terms related to pricing, refunds, or cancellations, if any. We do not warrant that any Product purchased through the Platform other than as expressly stated on the order page.

Content

Grit does not endorse or represent the reliability, accuracy, quality, or usefulness of any information, or services displayed on the Platform and the opinions and recommendations contained on the Platform are not necessarily those of Grit nor endorsed by Grit.  Grit shall not assume any responsibility or liability for any inaccuracies, errors or omissions in the Platform.  It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all opinions, advice, statements, representations, services, and other information provided through the Platform.  You acknowledge that you may not rely on any content on the Platform and that any reliance on any content, opinions or recommendations offered on the Platform is done at your risk.

Third-Party Websites

The Platform may contain links to third-party websites and resources that are not controlled and/or affiliated with Grit and are provided for informational purposes only.  If you use these links, you will leave the Platform.  You access any linked sites or online locations at your own risk.  Providing links to these sites by us should not be interpreted as endorsement or approval by Grit of the organizations sponsoring or operating these sites or offering their products or services.  The links are not meant to indicate any association with Grit.  Grit makes no representations or warranties, express or implied, with respect to the information provided on the Platform or any third-party website which may be accessed by a link from the Platform, including any representations or warranties as to accuracy or completeness.  Because Grit has no control over third-party websites and resources, you acknowledge and agree that Grit is not responsible for the information and contents of such third-party websites and we do not endorse and are not responsible or liable for any content, statements, representations, advertising, policies, products, services or other materials on or available from such sites or resources.  You further acknowledge and agree that Grit shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused in connection with your use or reliance on any such content, information, goods, or services available on or through any such site or resource.  If you access the linked sites, you will be subject to the terms of use, privacy policies, and other policies applicable to those sites.

Grit may also allow interaction between the Platform and other third party sites such as Twitter and other social media sites.  This may include “Like” buttons or other interactions through third party buttons or plugins on the Platform that when used, may allow you to share content from the Platform or other content with other persons on or through the third party sites or elsewhere.  Please consult the privacy policies of these third party sites before using them to make sure you are comfortable with the level of sharing.  Grit has no control over these third party sites and you use these interaction functions at your own risk.  Grit is in no way liable for any harm to you as a result of using one of these interaction functions.  

Third party terms of use, privacy policies, and other policies, will in no way affect Grit’s rights or your obligations under these Terms.

Intellectual and Other Proprietary Rights

The Platform and the content contained on the Platform are provided solely for your personal non-commercial use in accordance with these Terms. You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Platform, use of the Platform, or access to the Platform.

Other than the exceptions referenced in these Terms or noted elsewhere, the major exception being UGC uploaded/posted by Platform users which remains the property of the users, you acknowledge and agree that all other content contained in the Platform is the property of Grit or its third party licensors and is protected by copyright, trademark, or patent law, and other proprietary rights and laws (referred to herein as “Platform Property”).  

Certain elements of Platform Property, including but not limited to, text, graphics, photos, images, video, audio, color selections, organization and layout, are copyright protected under United States and international copyright laws.  Except as expressly authorized by Grit, you agree not to modify, distribute, copy, reproduce or create derivative works based on Platform Property, in whole or in part.  You may not reverse engineer, decompile, or disassemble the Platform Property or its underlying technologies, except to the extent the foregoing restriction is expressly prohibited by applicable law.  No right, title or interest in any Platform Property is transferred to you as a result of you accessing, downloading, or printing such content from the Platform. You acknowledge that you have no right, title or interest in or to the Platform and/or Platform Property.  Grit independently operates all portions of the Platform and independently owns, or licenses from third parties, all portions of the Platform Property.

Those portions of the Platform Property owned by Grit or third parties are the copyright of Grit or such third parties as applicable.  All rights not expressly granted herein are reserved by their respective owners.  You agree that all trademarks, trade names, service marks, logos and service names are trademarks and are property of the applicable owner (the “Marks”).  You agree not to display or use in any manner the Marks, without the express prior permission of the respective owner.  Any use of Platform Property must display the appropriate copyright, trademark and other proprietary notices.

There may be other content located on the Platform not owned by Grit, and you should respect those property rights as well.  Other marks, names and logos on the Product are the property of their respective owners.  

Privacy

By accessing the Platform, you acknowledge that you have reviewed and understand Grit’s Privacy Policy, which can be located within each Product or Service and on our Websites or by visiting https://www.gritdigitalhealth.com/privacy-policy#privacy-policy . By using any Product or Service, you expressly acknowledge that you understand that your information may be collected, processed, stored, and shared as described in the Privacy Policy.

DISCLAIMER OF WARRANTIES

You expressly understand and agree that:

To the extent permitted by law, your use of the Platform is at your sole risk and the Platform and information and material in the Platform, including any goods or Services provided on or through the Platform, are provided on an “AS IS” and “AS AVAILABLE” basis.  

To the extent permitted by law, GRIT MAKES NO EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER WITH RESPECT TO THE PLATFORM, INFORMATION AND MATERIAL IN THE PLATFORM, OR ANY GOODS OR SERVICES OFFERED ON OR THROUGH THE PLATFORM and Grit does not warrant or represent that any content or information on or in the Platform are reliable, accurate, complete, uninterrupted, error free, secure or free of defects, viruses, or bugs.

To the extent permitted by law, WITH RESPECT TO THE PLATFORM AND INFORMATION AND MATERIAL IN THE PLATFORM, GRIT EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SECURITY, COMPLETENESS, TIMELINESS, APPROPRIATENESS, ACCURACY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR THAT THE PLATFORM WILL BE WITHOUT ERROR OR INVULNERABLE TO VIRUSES, WORMS, OR OTHER HARMFUL SOFTWARE OR HARDWARE.  

You hereby acknowledge that the Platform may not be available due to any number of factors including, without limitation, periodic system maintenance, scheduled or unscheduled, acts of god, unauthorized access, viruses, denial of service or other attacks, technical failure of the Platform, telecommunications infrastructure, or disruption, and therefore, to the extent permitted by law, GRIT EXPRESSLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES REGARDING THE USE AND/OR AVAILABILITY, ACCESSIBILITY, SECURITY OR PERFORMANCE OF THE PLATFORM CAUSED BY SUCH FACTORS. 

No advice or information, whether oral or written, obtained by you from Grit or through or from the Platform shall create any warranty not expressly stated herein.

RELEASE OF LIABILITY AND INDEMNIFICATION

To the extent permitted by law, YOU HEREBY RELEASE, WAIVE, AND HOLD HARMLESS GRIT, ITS AGENTS, MANAGERS, AFFILIATES, LICENSORS, LICENSEES, SUCCESSORS AND ASSIGNS AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, CONTRACTORS, OWNERS, EMPLOYEES, AGENTS, ATTORNEYS, SERVICE PROVIDERS, PARTNERS AND/OR AFFILIATES, AND ANY PARTY INVOLVED IN THE CREATION, PRODUCTION OR TRANSMISSION OF THE PLATFORM (COLLECTIVELY, “Released Parties”) FROM ALL DAMAGES, LIABILITIES, CLAIMS, ACTIONS, DEMANDS, AND COSTS OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THESE TERMS, THE PRIVACY POLICY, ANY USE BY YOU OF THE PLATFORM, ANY ACTION TAKEN BY THE RELEASED PARTIES DURING OR AS A RESULT OF ANY INVESTIGATION BY THE , AND/OR ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY THE PRODUCT ENTITIES OR GRIT OR LAW ENFORCEMENT RELATED TO YOUR USE OF THE PRODUCT OR SERVICES.

California residents or users: YOU EXPRESSLY WAIVE CA CIVIL CODE §1542, which states: “A general release does not extend to claims which the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor or released party.”

New Jersey users: IF YOU ARE ACCESSING THE PLATFORM FROM NEW JERSEY, YOU: (A) ASSUME ALL RISKS OF LOSSES OR DAMAGES RESULTING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM; (B) IRREVOCABLY WAIVE ALL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) THAT MAY OCCUR AS A RESULT OF YOUR USE OF THE PLATFORM; (C) EXPRESSLY AGREE TO RELEASE AND DISCHARGE THE RELEASED PARTIES FROM ANY AND ALL CLAIMS OR CAUSES OF ACTION RESULTING, DIRECTLY OR INDIRECTLY, FROM YOUR USE OF THE PLATFORM; AND (D) YOU VOLUNTARILY GIVE UP OR WAIVE ANY RIGHT THAT YOU MAY OTHERWISE HAVE TO BRING A LEGAL ACTION AGAINST THE RELEASED PARTIES FOR LOSSES OR DAMAGES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR OTHER LEGAL THEORY, INCLUDING ANY CLAIM BASED ON ALLEGED NEGLIGENCE ON THE PART OF THE RELEASED PARTIES. YOU ACKNOWLEDGE THAT YOU HAVE CAREFULLY READ THIS “WAIVER AND RELEASE” AND FULLY UNDERSTAND THAT IT IS A RELEASE OF LIABILITY.

To the extent permitted by law, any material, information, products or services downloaded or otherwise obtained through the use of the Platform is done at your own discretion and risk and you will be solely responsible for any damages, including but not limited to damage to your computer system or loss of data that results from the download of any such material and/or due to malware.  Grit does not assume responsibility to you or others for any modification, suspension or discontinuance of the Platform, or for any failure by Grit to enforce the provisions contained in the Terms or the Privacy Policy.  Grit is not responsible for any harm or damages of any kind that may occur to you due to any glitches, hacks, breaches or any other unauthorized access to the aforementioned parties’ computers or network systems, including any hardware or devices, including but not limited to those that may or may not result in the disclosure of your personal information you provided to us.

To the extent permitted by law, YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS THE RELEASED PARTIES from and against any and all claims, costs, proceedings, demands, liabilities, losses, damages, and expenses (including, without limitation, reasonable attorney’s fees and legal costs) of any kind or nature, arising from or relating to, or alleged to arise from or relate to: (a) your use of or reliance on the Platform; (b) any content you post or download; (c) your use of or reliance on any user or third-party content; or (d) any actual or alleged breach of these Terms or the Privacy Policy by you or anyone using your account.  If we assume the defense of such a matter, you will reasonably cooperate with us in such defense.  Note that this, and all other sections of the Terms, are applicable only to the extent permitted by law.  For example, some states have statutes, rules, or regulations that do not allow a state government, a state entity, such as a state educational institution, or state employee to be bound by provisions in a contract that purport to impose obligations for release of liability, indemnification, limitations of liability, or binding arbitration.  Nothing in the Terms shall override or be considered a waiver by a covered user of any such statute, rule, or regulation.   

The proprietary rights, disclaimer of warranties, representations made by you, release of liabilities, indemnities, limitations of liability, and any other relevant language that is meant to remain in effect after this agreement ends shall survive the termination of this agreement or these Terms.

LIMITS ON LIABILITY

To the extent permitted by law, IN NO EVENT WILL THE RELEASED PARTIES BE LIABLE FOR:

• the contents of any communication, message, or information posted by other third parties;
• the content of any website or application or other product not controlled, owned, or operated by Grit that is accessed from or linked to the Platform;
• the content, services or information provided by any website, application, or other product purporting to be operated by Grit, whether or not actually affiliated with, controlled, owned, or operated by Grit;
• any damages or injury caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure; and no term or condition of these Terms shall be construed or interpreted as a waiver, express or implied, of any of the immunities, rights, benefits, protections, or other provisions of state and federal law, as applicable now or hereafter amended; and
• any damages whatsoever, including but not limited to, any direct, indirect, incidental, special, exemplary, punitive, actual, consequential damages, or other indirect damages, including loss of revenue or income, loss of use damages, lost data, loss of goodwill, business interruption, pain and suffering, emotional distress, or similar damages, even Grit has been advised of the possibility of such damages, arising out of or relating to: (i) the use or inability to use the Platform or any goods or services offered on or through the Platform; (ii) any transaction conducted through or facilitated by the Platform; (iii) any claim attributable to errors, omissions, or inaccuracies on the Platform; and/or (iv) any other matter relating to the Platform, any good or service offered on or through the Platform, and/or any links on the Platform.   

To the extent permitted by law, IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE RELEASED PARTIES TO ANY PARTY, REGARDLESS OF THE TYPE OF ACTION WHETHER IN CONTRACT, TORT, OR OTHERWISE, EXCEED THE GREATER OF $100.00 OR THE AMOUNT YOU PAID TO GRIT AND/OR THE AFOREMENTIONED PARTIES FOR THE APPLICABLE GOOD OR SERVICE OUT OF WHICH THE LIABILITY AROSE.  

IF YOU ARE DISSATISFIED WITH THESE TERMS, THE PLATFORM, OR ANY GOOD OR SERVICES OFFERED ON OR THROUGH THE PLATFORM, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE PLATFORM OR THE APPLICABLE PORTION THEREOF.  

Termination

You agree that Grit in its sole discretion and with or without notice, may terminate your use of the Platform (or any part thereof) for any reason, including, without limitation, for lack of use or if Grit believes that you have violated or acted inconsistently with the letter or spirit of the Terms, or in the case of any activity by you that may harm Grit or other users, including, but limited to, fraud, abuse of promotions or privileges, or misuse of the Platform.  Grit may also at any time discontinue providing the Platform, or any part thereof, with or without notice.  You agree that any termination of your access to the Platform (or any part thereof) under any provision of the Terms may be affected without prior notice and acknowledge and agree that Grit may immediately bar any further access to the Platform (or any part thereof).  Further, you agree that Grit shall not be liable to you or any third party for any termination of your access to the Platform (or any part thereof). 

Notice and Procedure for Copyright Infringement Claim

Pursuant to 17 U.S.C. Section 512, as amended by Title II of the Digital Millennium Copyright Act (the "DMCA"), Grit reserves the right, but not the obligation, to terminate your right to use the Platform if Grit determines in its sole and absolute discretion that you are involved in any activity that may be infringing, including alleged acts of infringement, regardless of whether the material or activity is ultimately determined to be infringing.  Grit accommodates and does not interfere with standard technical measures used by copyright owners to protect their materials.  In addition, pursuant to 17 U.S.C. Section 512(c), as amended, Grit has implemented or will implement procedures for receiving written notification of claimed infringements and for processing such claims in accordance with the Act.  Grit’s designated agent to receive notification of claimed infringement is:

Douglas Sparks 

Grit Digital Health, LLC

2128 15th Street

Denver, CO 80202

Phone:   720-407-8920

Facsimile: 303-455-0408

E-mail:  admin@gritdigitalhealth.com

Grit respects the intellectual property of others, and we ask our users to do the same.  If you believe that your work has been copied in a way that constitutes copyright infringement, please send a detailed message to the designated agent listed above with the following information (under the DMCA, the following information must be included in the message):  (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest; (ii) an identification of the copyrighted work or other intellectual property that you claim has been infringed, or, if multiple works at a single online site are covered by a single notification, a representative list of such works at that site; (iii) a description of where the material that you claim is infringing is located on the Platform that is reasonably sufficient to permit Grit to locate the material; (iv) information reasonably sufficient to permit Grit to contact you as the complaining party, such as your address, telephone number, and email address; (v) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.

If you believe that any content on the Platform violates or infringes your intellectual property rights, other than related to copyright, please send a detailed email to support@gritdigitalhealth.com detailing your allegation.  

 Dispute Resolution, Arbitration, Choice of Law

PLEASE READ THIS CAREFULLY. IT AFFECTS YOUR RIGHTS.

To the extent permitted by law, YOU AGREE THAT BY USING THE PLATFORM, YOU ARE WAIVING THE RIGHT TO A COURT OR JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. You agree that you may bring claims against the Released Parties only in your individual capacity and not as a plaintiff or class member in any purported class, representative, or collective proceeding. Any arbitration will take place on an individual basis; class arbitrations and class actions are not permitted.

YOU AGREE THAT ANY AND ALL CLAIMS AND DISPUTES ARISING FROM OR RELATING IN ANY WAY TO THE SUBJECT MATTER OF THESE TERMS, YOUR USE OF THE PLATFORM, OR YOUR DEALINGS WITH THE RELEASED ENTITIES SHALL BE FINALLY SETTLED AND RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION AS DESCRIBED IN THIS SECTION. This agreement to arbitrate is intended to be interpreted broadly. The arbitration will be governed by the commercial arbitration rules and the supplementary procedures for consumer related disputes of the American Arbitration Association (“AAA”), as modified by this section. The arbitration will be conducted by Judicial Arbiter Group, Inc. (“JAG”) using one arbitrator with substantial experience in resolving commercial contract disputes, who shall be selected from the appropriate list of JAG arbitrators in accordance with the arbitration rules and procedures of JAG. If JAG is unable or unwilling to arbitrate a dispute, then the dispute may be referred to any other arbitration organization or arbitrator that you and Grit agree upon in writing or that is appointed pursuant to section 5 of the Federal Arbitration Act. For any claim where the total amount of the award sought is $10,000 or less, you must abide by the following rules: (a) the arbitration shall be conducted solely based on telephone or online appearances and/or written submissions; and (b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties. If the claim exceeds $10,000, the right to a hearing will be determined by the AAA rules, and the hearing (if any) must take place in Denver, Colorado. The arbitrator’s ruling is binding and may be entered as a judgment in any court of competent jurisdiction, or application may be made to such court for judicial acceptance of any award and an order of enforcement, as the case may be.

There is no judge or jury in arbitration. Arbitration procedures are simpler and more limited than rules applicable in court and review by a court is limited. You will not be able to have a court or jury trial or participate in a class action or class arbitration. You understand and agree that by agreeing to resolve any dispute through individual arbitration, you are waiving the right to a court or jury trial. Any dispute shall be arbitrated on an individual basis, and not as a class action, representative action, class arbitration or any similar proceeding. The arbitrator may not consolidate the claims of multiple parties.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OF USE, YOUR USE OF THE PLATFORM, OR YOUR DEALINGS WITH THE RELEASED PARTIES MUST BE COMMENCED IN ARBITRATION WITHIN TWO (2) YEARS AFTER THE CAUSE OF ACTION ACCRUES. After that two (2)-year period, such cause of action or claim is permanently barred. Some jurisdictions do not allow time limitations other than those set forth in such state’s statute of limitations laws. In such cases, the applicable statute of limitations provided for under the laws of such state shall apply.

You agree that all challenges to the validity and applicability of the arbitration provision—i.e. whether a particular claim or dispute is subject to arbitration—shall be determined by the arbitrator. If the arbitration provision in this section is found unenforceable or to not apply for a given dispute, then the proceeding must be brought exclusively in the state or federal courts of competent jurisdiction located in Denver, Colorado, as appropriate, and you agree to submit to the personal jurisdiction of each of these courts for the purpose of litigating such claims or disputes, and you still waive your right to a jury trial, waive your right to initiate or proceed in a class or collective action, and remain bound by any and all limitations on liability and damages included in these terms. This arbitration agreement will survive termination of your use of the Platform and your relationship with the Released Parties. This arbitration agreement involves interstate commerce and, therefore, shall be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1-16 (“FAA”), and not by state law. Information on AAA and how to start arbitration can be found at www.adr.org or by calling 800-778-7879.

IF YOU WISH TO OPT-OUT OF THE AGREEMENT TO ARBITRATE, within 45 days of when you first use the Platform or submit through the Services a request for information, YOU MUST SEND US A LETTER STATING, “REQUEST TO OPT-OUT OF AGREEMENT TO ARBITRATE” to the following address:

Grit Digital Health, LLC

2128 15th Street

Denver, CO 80202

In the event you opt out of the arbitration provision, you agree to litigate exclusively in the state or federal courts in Denver, Colorado, and you hereby consent and submit to the personal jurisdiction of such courts for the purpose of litigating any such action. These Terms will be governed by the laws of the State of Colorado, without giving effect to any principles of conflicts of laws.

U.S. Operations

Grit operates the Platform from Grit’s headquarters in the United States. If you use the Platform outside the United States, you are responsible for following your applicable local laws and determining, among other things, whether your use of the Platform violates any of those local laws.  By using the Platform outside the United States, you agree and acknowledge that information about you, including personal information, may be transmitted to, processed in, and stored in the United States. Additional information about Grit’s processing of your personal information, including the transfer of such personal information to the United States is available in Grit’s Privacy Policy.

Certain software elements of the Platform may be subject to U.S. export laws and controls.  As such, no software may be downloaded or exported to any country or foreign citizen that is under a U.S. embargo or that would otherwise violate U.S. law or regulations.

Comments & Feedback

Under California Civil Code § 1789.3, California Platform users have the right to contact the Product Entities or Grit with any complaints or to seek additional information. You may email the Product Entities or Grit at support@gritdigitalhealth.com . You may also call (720) 407-8920. For any physical documents, you may send mail to 2128 15th Street, Denver, CO 80202.  If California users have any questions or complaints about Grit they may also contact The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs through writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.  Hearing impaired persons may call (916) 928-1227 or (800) 326-2297 via TTY device.

Waiver

Grit’s failure to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Grit in writing.

Severability

If any provision of these Terms is held by a court of competent jurisdiction to be illegal, invalid or unenforceable under any present or future laws, such provision shall be fully severable, and the remaining provisions shall constitute the parties’ agreement and remain in full force and effect to the extent permitted by law.

Time Limitation

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the Terms or use of the Platform must be filed within two (2) years after such claim or cause of action arose or be forever barred.

Headings

The section headings and sub-headings contained in the Terms are for convenience only and have no legal or contractual effect.

Entire Agreement

These Terms constitute the entire agreement between you and Grit with respect to the Platform and supersede all prior communications, promises and proposals, whether oral, written, or electronic, between you and Grit with respect to the Platform.